Internet Health Check
Many internet users experiencing slow download speed, or even internet drop outs.
Its recommended every 12 months that you have a licensed telco technician attend your premise to investigate your internal wall sockets, modem speeds and perhaps strip back and reterminate your wall sockets.
Mr Telco’s internet repair specialists with an onsite visit are able to perform a variation check on our highly comprehensive test equipment which will give you more insight into your internet connection, and hopefully shed some light as to whether you may have some sort of internet cabling issue or interference.
Specifically our technicians can monitor; network congestion or other factors like CRC errors which could hinder your modem or routers performance.
Ultimately when our licensed test technician arrives at your premises, we will perform the following steps;
Test your NBN or ADSL service at the wall socket with our test equipment and record results.
Test your NBN or ADSL service at the Network Boundary point of your property.
Reterminate wall sockets and failure points.
Provide a PDF report detailing final results.
By our technicians performing a detailed analysis at these two sections of the network, will help you understand if you have any internal wiring or modem issues, or in fact problems are being seen from the outside network i.e your Service Provider.
Generally, having your internetconnection tested by our Mr Telco technicians will give you peace of mind and we’ll let you know if there’s anything else to fix.
Internet Connections Types we can check:
ADSL / ADSL2
VDSL / VDSL2 (NBN, FTTN, FTTB)
Select a time and date that suits for our technician to attend and perform a health check at your premises.
On completion of our site visit you'll be issued an Instant Completion Report detailing your speeds and results and delivered to your nominated e-mail address.
* Residential customers only
* Technician max time onsite 30 minutes, then $25 per 15 minutes thereafter.
First select your bonus add-on total Value $49.95 for free.