Rental Property – Who pays for a new phone installation or phone line repair tenant or landlord?

Posted at 24/07/2015 11:12pm

So you’re a new tenant to a rental property in Australia and asking whose responsibility it is to install or repair a phone line inside your new rental property. I’ll break this question up into two sections for you, one being that of a new phone line installation and the other being a...

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Data Cabling Installation Cost - How much per data point?

Posted at 27/07/2020 06:42pm

So cheap right???? If you’ve got a requirement to have data cable installed  within your home or business you can almost guarantee that office data cabling will certainly cost more than a standard residential home, but depends on cable legnth, cable type and cable path taken during...

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Speed Up Slow ADSL 2+ Internet Connection

Posted at 01/08/2015 11:20am

Getting faster internet, resulting in the ultimate speed and performance out of your home ADSL or ADSL2+ modem router, and internet connection, may be very possible indeed. The ultimate want , is transforming your internet from a slow, sluggish, unstable and highly inefficient...

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Top 5 Common Phone Line Faults Affecting Landline & ADSL + NBN

Posted at 01/01/2021 08:58am

Before engaging a same-day service (time, stress & money saving)   NBN technician or telephone technician within your local suburb. Following are 5 Common Fauts relating to your phone and NBN internet connection. This article will definately help you with some telco jargon around nasty...

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Best Modem Routers 2016 ADSL & VDSL NBN

Posted at 01/01/2021 09:57am

The Modem Router that you deploy is selected in line with the technology you are using to connect to the internet. As many Australian users connect via ADSL and ADSL 2+ technology we’ve provided a list of modems that will have you covered for today’s current ADSL 2+ technology and should...

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Electrician vs Telephone Technician – Who should you choose to repair your phone line?

Posted at 18/10/2015 12:38pm

Let’s list a few reasons and possible questions you can ask your “chosen repair technician” next time your phone line requires repair or you are in need of some extra phone or data cabling work done around your premises.  Making the right selection of personnel might make the...

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ADSL Plans - Top Broadband Internet Plans

Posted at 20/09/2015 08:32am

Current ADSL 2+ & ADSL 2 Unlimited broadband plans compared with detailed summary  in Australia. ADSL technology is either utilized with an active phone line connected at your premises or what’s knows as a Naked DSL service. Simply, the difference is, one has a dial tone being able to...

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Telstra Lead-In Cable Underground & Aerial – EXPLAINED!

Posted at 25/10/2015 10:44pm

Finally, you’ve found our website, we are telecommunication SUPER HEROS with many years’ experience working on telephone cabling usually delivered from the Telstra underground or aerial copper cabling network and more commonly seen now NBN (fibre delivered infrastructure) which...

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Phone Number Check for Telstra & Optus! What's My Number?

Posted at 15/11/2015 10:54am

UPDATE: Should you wish to find out your landline number with NBN simply dial 1832 then your mobile number, and if your landline is private number, it will display it on your mobile phone. 08/11/2023 Certain situations require you to be able to identify your phone number at home or within your...

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NBN Wall Socket For Phone & Modem - Need Installation?

Posted at 15/12/2015 12:10am

After months and possibly years for the long awaited NBN Phone & Broadband to become available at your address, you’re finally asked or offered to switch from the old and dated copper network, which was used for delivery of PSTN & ADSL connections across to the super fast and low...

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Boost WiFi Signal! Learn How

Posted at 12/06/2016 08:58pm

Australia boasts world’s biggest houses with an average floor coverage of 245.3sqm according to the Australian Bureau of Statistics (ABS) and a report recently completed by Commsec. As Australians, having the worlds largest homes means our need for a super strong wifi signal requires...

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Modem Lights ON But No Internet – HELP [STEPS TO RESOLVE]

Posted at 20/06/2016 12:01pm

It’s always an unexpected situation when your modem lights are on but you cannot make a fricking connection to the internet, seriously the most painful situation you’re in right now. I understand. Update: Issues with Fibre Optical NBN? Click Here PON Light on but no internet connection...

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Slow NBN Download Speed

Posted at 21/06/2016 11:56pm

If you have been experiencing slow download speed on your nbn connection, you are bound to feel let down - as you may not know whether it’s your Internet Service Provider’s problem or some internal cabling issue within your home affecting your speeds, which generally the NBN or Providers...

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TIO Complaint - Should I lodge Complaint?

Posted at 28/06/2016 10:45pm

Should you log a compaint against your ISP? Not yet. What Phone or Internet Service Providers can you log complaints against in Australia? We’ll if they’re listed on the TIO’s website, then you have freedom to log complaints against anyone of them through an online form which you...

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MDF Upgrade! Why You Should upgrade?

Posted at 09/07/2016 04:21pm

For those of you who don’t know what an MDF is, it’s basically the big telecom box or telstra box (people often refer to as) that usually can be found in a basement, closed cupboard or sometimes it’s own room and is where the main feed from the Service Provider i.e...

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NBN Box Relocation – Is your NTD in the wrong spot?

Posted at 13/07/2016 12:47pm

Did you just get the NBN connected and the technician has installed your NBN fibre box in your bedroom or some other weird location that’s just ultimately so unpractical? Picture of ugly and messy NBN Box Installation No word of a lie, we had one of NBN’s furious customers call us with...

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Computer Repair Technician VS Internet Technician – Who do I need?

Posted at 16/07/2016 01:08pm

Having computer troubles and internet troubles can kind of seem grey area and knowing which type of technician assistance to call upon to rectify your problem in the first instance, will only benefit you and your pocket. Deciding whether you’ll require the services from your local computer...

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NBN Cabling Installation – NBN Cabling Guide

Posted at 20/07/2016 02:20pm

Hooray! NBN has been installed within your home or business (we are talking FTTH technology), and I bet you’re wanting to take advantage of every miniscule KB per second NBN has on the table for you.  Best method for taking advantage of NBN’s high bandwidth download and...

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NBN Explained #1 Lesson Technology, Availability + Speeds.

Posted at 21/07/2016 10:01pm

NBNs a super-hot topic at the moment, NBN this and NBN that, “oh the NBN is so fast” or “ the NBN is so slow ”. So much information, theories and supposition seems to be thrown up in the air around this term, which I’m sure leaves many curious minds and people sniffing...

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Lightning Broadband Review - Good NBN Alternative?

Posted at 24/07/2016 01:28pm

Welcome to the land of high-speed internet connections. Lightning Broadband, a new broadband player launched in Melbourne with aspirations to take their services across Australia is playing their cards as an NBN alternate, that offers competitive pricing and unlimited download internet...

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Best Method: Extend Phone & Internet Connection between Buildings

Posted at 26/07/2016 05:04pm

Australian housing = super expensive. More homeowners are looking to build spaces, extension rooms or granny flats on their land to accommodate for teenagers wanting their own space who can’t yet afford to move out, or perhaps you’ve gone the full circle and those lovely in-laws are...

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Internet Outages – My ISP Down?

Posted at 02/08/2016 09:49pm

Internet outages happen literally thousands of times each year. At one stage or another you’ll be unlucky enough to find yourself in the midst of an outage caused by some unknown factor and completely outside your control. In fact, there are many causes of internet outages ranging from faulty...

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ASUS DSL-AC68U NBN + VDSL2 Compatible Modem Router

Posted at 15/08/2016 01:13pm

If you are looking for NBN compatible modems , VDSL2 modems, ADSL2 modems and so on, wouldn’t it be great to have a modem that works with any of these 3 technologies? And of course to have the capabilities of a router as well! Asus DSL-AC68U is a dual purpose gadget that brings wireless router...

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Live Internet Outage Charts

Posted at 21/08/2016 07:56am

Live Internet Outage Complaints  charts displayed for most large Australian Internet Service Providers. These charts represent common problems, complaints and potential outages for each ISP. These charts, I'm sure are just a good indication as to whether you may have issues within your local...

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Optus Review! Is Optus internet any good?

Posted at 03/09/2016 01:11pm

Update: Before you read my long review about Optus, I just wanted to let you know we launched a review website called Broadband Reviews, which details many Service Providers of which you can find more user's Optus Reviews  too. Anyway! Let me tell you about an experience our Company had with...

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ACMA Approved Technician - Do I need one?

Posted at 09/09/2016 04:19pm

Phone cabling, internet cabling, cat6 data cabling (inc. the NBN) within Australia requires a licensed ACMA certified technician  to perform installation or maintenance on residential and commercial structures. ACMA requirement is that, any technician who works on cabling structures MUST...

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Crackling Phone & ADSL2+ speed and dropouts?

Posted at 16/09/2016 04:59pm

After picking up your telephone handset and hearing a slight humming or a crackly noise on the line, chances are you’ve got a loose connection located on your line. Attempting to locate the crackle would be your next step to try understand whether the fault is generated within your home...

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Do WiFi Range Extenders REALLY work?

Posted at 18/09/2016 07:08pm

Do you think the major supply chains would sell Wi-Fi extenders if they didn’t work? Of course not. But how well do they work, and are they designed for everyone? My professional opinion is - when they work, they work, however, if you’re not well experienced setting up wireless devices...

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Mobile Broadband - Faster than ADSL or NBN?

Posted at 12/11/2016 02:37pm

Just yesterday, I was talking with a buddy of mine, stepping back in time to when the first internet capable mobile phones came out. They were called 'feature phones' and don’t have anywhere near the capability, power and functionality of today’s smartphones. Mobile broadband is now...

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Telstra Pit Location – Where can it be?

Posted at 17/11/2016 10:49pm

What is a Telstra Pit? Telstra pits are those concrete lids in driveways, on footpaths, and the corners of your house in the nature strip next door to your neighbour. The function of the Telstra pit is to allow inspection and as a distribution point for phone cabling, NBN fibre and HFC...

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4G Backup Modem [BEST BUSINESS ROUTER]

Posted at 19/11/2016 04:31pm

Since the start of internet time, true internet backup solutions for small to medium business have been out of the question. High pricing associated with monthly reoccurring charges and lengthy contracts make an unattractive investment, thus most small to medium businesses attempt to ‘wing...

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NBN Connection Box Light Status (NTD)

Posted at 29/11/2016 07:56am

What do the NBN connection box lights mean? Understanding the correct lights to be displayed in any FTTH type connection can help you diagnose faults with your internet connection. Find the following schematic diagram on light indicator meanings on the following images.   CLICK TO ZOOM IMAGE

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Dial tone but no internet?

Posted at 03/12/2016 11:17am

Guess what, I’m a network engineer and worked amongst all the Aussie telco technologies for years. I know exactly why you have dial tone and no internet connection. First things first! I'll need you to pop your technician cap on and work with me. IMAGE: Modem Lights OK - DSL Light Active...

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Phone Line Repair Cost - Average repair price anyone?

Posted at 03/01/2017 01:29am

Before delving into the prices you should be expected to pay for a phone line repair, you first need to understand that some repair costs maybe covered by the ISP, however that’s dependant on the location of the fault. In the telecommunications world, there is an invisible barrier in which the...

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Top 9 NBN Compatible Modem Routers Under $100

Posted at 04/01/2017 10:25pm

Super-fast NBN speeds are offered over four speed ranges, starting at 12Mbps, 25 Mbps, 50 Mbps and 100 Mbps. To achieve full utilisation of these download rates, you’ll be required to have a modem that’s NBN compatible with NBN’s selected technology type rolled out within your...

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Incorrect Callout Fee - How to Escape them?

Posted at 05/01/2017 08:12pm

An incorrect callout fee is charged to a subscriber when an ISP’s technician or representative attends your premises to perform repairs and identifies the problem location to be within your home and not on the ISP’s network. A magical line, known as the (NBP) Network Boundary Point,...

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VDSL2 Slow? 2 Major Issues Affecting Speeds

Posted at 08/01/2017 03:39pm

In case you didn’t know, VDSL NBN (FTTB or FTTN) connection types utilise your existing copper phone wiring within your premises. If you’re lucky enough to be in a newer type house or apartment, this post won’t need your unduly attention. However still some helpful information to...

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ISP List Australia 2017

Posted at 08/01/2017 09:58pm

Selected ISP list detailing the current 2017 Phone & Internet Service Providers for you to choose. Since NBN's release, we are seeing super competitive behaviour from the larger ISP's now having give up more market share to the smaller firms. The following list of ISP's are up to date, and...

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TPG Fibre 400 Review

Posted at 22/01/2017 05:44pm

Not good, it's fantastic! TPG fibre 400  is one of the fastest business grade internet services currently available in Australia. Comparable to the NBN, TPG Fibre 400 is significantly faster, and in fact 4 times quicker than any other NBN Service Provider can offer. Small to medium businesses...

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Office Network Setup & Data Cabling... Need Help?

Posted at 06/03/2017 11:00pm

Help! is what you'll be panting under your breath when you leave setting up your office too late. Setting up a successful office network installation requires some preparing well in advance prior to moving into the property.  During this step-by-step guide, I’ll explain the preparation...

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NBN HFC Connection Not Working

Posted at 23/04/2017 11:32pm

NBN utilises a multi-technology network delivery platform, enabling Australians to access the internet around Australia. Depending on your location could be utilising the HFC network for your internet access. However just check out with your NBN Provider or even on NBN’s website for such...

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Top 5 Most Expensive NBN Modem Routers over $500

Posted at 28/06/2017 09:56pm

Netgear Nighthawk AX12 (RAX 6000) Need information on Netgear's expensive AX12 6000 router which costs average $700 2020 / 2021.  CLICK HERE FOR FULL REVIEW .   Netgear Nighthawk X8 Lined up first is one of the more expensive modem routers called the Netgear Nighthawk X8. The Nighthawk...

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Telstra Technician Won’t Fix Internal Cabling? Why….

Posted at 29/08/2017 08:29am

Yep, if you’ve faulty internal phone line wiring within your property, its not Telstra or NBN’s responsibility to fix.  Every house, unit and townhouse has what we call a Network Boundary Point which creates a separation from the Providers responsibility and the...

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NBN Subcontractors Explain FTTB Speed, Installation & Repair

Posted at 31/08/2017 11:28pm

Prior to diving into NBN speeds and service delivery expecations. Just wanted to let you know that if you're requiring assistance with your FTTB VDSL or Telephone Line, you have come to the right place. Did you know, Mr Telco’s Network Building Division are one of Sydney’s...

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NBN Lift Phones [HOW TO GUIDE]

Posted at 20/10/2017 06:41pm

Migrating commercial and apartment buildings across to the NBN isn’t that difficult, you simply just need to know what the steps involved are, and potential impact for the business and tenants of the buildings should you not be ready in time. Getting your building lift emergency phone lines...

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(02) 8199 7690 Who Called from 0281997690 Spam Caller?

Posted at 23/10/2017 07:26am

(02) 8199 7690 / 0281997690 Number Called Me Spam telephone calls can cause lost money and if you don't know who called you can have signifficant affect, Highly marked for 0281997690 as being a spam caller-id. Australian telephone callers mark (02) 8199 7690 telephone number as being a...

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0290942474 Who called? Rural Fire Service Association RFSA

Posted at 23/10/2017 12:06pm

Anyone receiving a call on 0290942474, wondering if it's a scam or not. After ringing back the number, there was a voicemail stating that it was a (02) 9094 2474 looking for donations.

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Optus Loop Review

Posted at 07/07/2018 01:52pm

Firstly, just a quick recap on what Optus Loop is and end goal benefits for your business. Optus Loop is a cloud based pbx (unified communications) system. This means the pbx is located on virtual servers in the cloud (i.e. a datacenter) as opposed to your traditional on-premises PABX i.e. the big...

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NBN Cabling Installation Granny Flat

Posted at 15/07/2018 07:42pm

So, you've been running around in circles trying to get NBN connected to your granny flat. Your ISP doesn't have the answers and anyone you have asked. There are actually two methods in which you can get NBN installed to the granny flat, other than  extending your internet via wifi from the...

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4G Modem Routers (multi-wan technology)

Posted at 28/07/2018 02:57pm

The ultimate 4G backup internet modem is one that has an integrated 4G solution where the SIM card slot is seamlessly integrated into the modem router directly itself. At the time of writing this, it is quite difficult and in fact very expensive if you are looking for a fully integrated SIM card...

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(07) 3053 3667 who called

Posted at 10/09/2020 03:56pm

(07) 3053 3667  Does anyone recognise who called from this number? Some clients are saying Clever Contacts a fundraiser? 0730533667

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Netgear Nighthawk AX12 should I buy?

Posted at 02/11/2020 01:28pm

Netgear Nighthawk AX12 Investigation & Review Knight in shining armour for NBN power users seeking increased speed and greater in-home wifi coverage? The NBN compatible Netgear AX12 Wi-Fi AX6000 router will make you move up in your seat and pay attention, if not just the design of this...

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Mate Communicate Contact, Review & Handy Links

Posted at 10/12/2020 07:16pm

Mate Communicate Contact, Review & Quick Links     Mate communicates contact details are as follows: Contact Number: 1300 157 742 E-mail support:   support@letsbemates.com.au Can’t contact Mate on the telephone? Access alternate contact methods via AI Chatbot and Live Chat....

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NBN Checker [Address + Service Type]

Posted at 25/12/2020 06:09pm

Wait! Prior to selecting your  NBN Provider , consider checking your NBN address for serviceability as this ensures you know nbns technology delivered to your suburb. Heck, if you're renting a property, chances are you move house every couple of years and keeping up with NBNs technology twist...

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Best NBN Routers + Modems 2021

Posted at 27/01/2021 02:28pm

Hey fellow NBNers, it's Raymon at Mr Telco and today I'm taking you through the best NBN routers currently available as of February 2021. If you find any of these NBN routers the best fit for you, simply press on the image or provided link and we’ll redirect you to the best company where you...

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Slack? Hacked? Security notice from Slack regarding Shared Invitation links

Posted at 05/08/2022 09:36am

  We’re writing to let you know about a bug we recently discovered and fixed in Slack’s Shared Invite Link functionality. This feature allows users with the proper permissions to create a link that will allow anyone to join your Slack workspace; it is an alternative to inviting...

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My Speed Boost (Exetel) EXPLAINED

Posted at 07/08/2022 12:59pm

What is My Speed Boost? Brief intro, Exetel is Australia's largest independant Internet Provider which recently acquired by Company Superloop Inc, who also own the registered trademark for Exetel's new exiting customer product called My Speed Boost . My Speed Boost is a new customer focused product...

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ALL Lights Flashing on NBN Modem or Box?

Posted at 21/12/2022 10:55am

NBN lights flashing concatenated simultaneously DOES NOT mean your NBN Service is faulty deemed in alternate readings and troublshooting guides provided by NBN or Retail Service Providers. With all this confusion and misrepresentation, I thought to shed some light (no pun indended) on the situation...

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Optus Down at the moment? Yes Nationwide Outage 08-11-2023

Posted at 08/11/2023 07:19am

Millions of Australian customers are experiencing connectivity problems with both hardwired internet, telephony and mobile services. Optus seemingly looks to be currently working on repairing their transmission equipment. Multiple Businesses Affected including:- Hospitals Cafes Shopping Centres Call...

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