Check phone cabling from sockets => network boundary
Identify working services at Telstra or NBN network boundary point
Internal cabling continuity check inc. alarms, devices....
Repair faulty cabling/issues affecting your services
Do you need to fix your phone line? Is your phone line crackling, buzzing or simply your phone line not working but internet seems OK with no dial tone? You'll need our ACMA licensed phone technician to visit your premises to identify and repair your phone line.
Some common problems with many phone lines and especially if you are located up the coastal areas of Australia are corrosion with your phone points and poor jumper connections from previous telephone contractors that may have performed poor workmanship upon the initial installation.
If you are living within a rental property or ISP has requested proof of phone or internet repair and need clarification for whatever reason, we can supply a phone line repair report via e-mail with our diagnosis and findings. This can assist you with recouping monies or simply for record keeping purposes.
Everyday, customers of the following Phone & Internet Service Providers contact and trust Mr Telco for any internal cabling, configuration requirements or advice related to their internet and phone connections.
*Mr Telco make no affiliate or relationship with any of the above listed Phone & Internet Providers. However, Providers you maybe using.
What do our customers say?
Our phone system at our Priceline Pharmacy Queen St store just stopped working. Telstra advised that there was no problem at their end but the phones still didn’t work. Contacted MrTelco.com from finding them on Google. The response from Dean and the team was immediate. Their determination to establish the cause of the problem was very professional. A new line card was installed and we haven’t had any problems since.
Cheryl – Accounts Payable – Nuchem Management Pty Ltd
My NBN internet is now back up and running. Technicians name was Hew and great. He was driving past Kingsford and wasn't expecting him within the hour, said he'll drop in. NBN cabling re-installed from the NBN box outside my house all the way to a back room and no fuss even though it took him two hours. For free he moved my telephone from the computer room and made my wireless landline phone operational in kitchen in exact location of my old Telstra handset. My luck and the chap was a true gentleman!!
Michael L – NBN connection restored
I am a big believer in posititve as well as negative feedback. Although I didn’t get to speak to him when onsite, I spoke to Julian after he attended site and he was excellent. Definitely a keeper. Cheers.
Julian - Interconnekt ISP Partner
I recently engaged your company to help me with an internet connection problem at my residence at ************ Cordeaux Heights (which is near Wollongong). The technician who attended was a gentleman named Andrew Anthony. The order number is mentioned above.
I would like to let you know that the customer service I received from Mr Anthony was first class. He responded to my initial enquiry immediately and was then able to attend my residence within 20 minutes. Once there, he was very professional and demonstrated a high work ethic. He was very comprehensive and thorough and I am happy to report that I have not had any problems with my internet service since. I would like you to pass on my appreciation to Mr Anthony and also to inform his supervisor of this positive feedback. I wish everyone was as conscientious in their jobs as he is. I will be recommending Mr Telco to my friends based on his level of service.
Alan D - Wollongong
Technican arrives at your home or business within 24 hours
Diagnose, fix or perform installation of internet, data or telecommunication services
We guarantee competitive prices and complete transparency with our customers
Need a specialised quote ?
Our friendly telephone technicians and network engineers will contact you at the time you've requested and provide a free no obligation quote. We provide exceptional quality services.
Are you a licensed telecommunications contractor/technician or engineer looking for work? We are Currently seeking licensed private contractors and technicians to join our amazing team.
*NBN cabling + repair + fault finding experience preferred.
1 man band type business. No accountability or flexibility
Standard National Pricing
Offer standard pricing Australia wide.
Instant Speed Test & On-site Completion Reports delivered.
Tech-in-twenty policy, if we don’t reach you within 20 minutes you get $20 off.
Excellent service. I highly recommend Mr Telco to anyone wishing to investigate problems with their ADSL connection or speed. Fast, friendly and efficient my problem was solved in 30 minutes and my ADSL speed was doubled. Money well spent, a very happy customer.