Internet Technician Gold Coast

• NBN
• HFC
• FTTC
• FTTP
• OPTICOMM
• Fibre Connector Repairs
• Conduit Repair
• Internet Socket Repairs
• VDSL Testing
• OTDR
• Two Storey
• Business
• Residential
• Dropping out NBN

Internet Repair Steps:

 Check incoming live service(s) from Service Provider Network

 Ensure & test all internal phone & internet cabling

 Test wall sockets / offer replacement if required (i.ie corroded/damaged)

 Audit fly-leads and direct connecting cables to modem

 Supply Service Fault Report PDF for your ISP should further action be required

Mr Telco provide all-round NBN internet support and repair services throughout the Gold Coast, and including regional areas. We ensure our internet technicians are capable and able to resolve your issues prior to attending site.

Certain elements our technician could assist with your NBN internet connection:- internal wiring, modem setup, configuration of wifi and any custom cabling for internet connection placement. 

Mr Telco's technicians can perform the following repairs or replacements on your NBN connection.

FTTP

Replace green SC/A fibre connector at PCD (outside wall), or the NTD (inside your home).
Repair broken fibre cable between the outside box PCD & NBN NTD (fibre splicing).
Replace new fibre cable between the PCD and the internal NTD, ready to plug in with new green connectors.
Test FTTP service using our red light source, and OTDR ensuring service integrity.

HFC
Test the service for any attenuation
Replace faulty RG6 connectors behind wall sockets, the PCD or Pit.
Remove faulty splitters, isolators and attenuators.
Replace faulty HFC cable from PCD to your wall socket.
Replace and repaid HFC cable from the PCD to the Pit.

FTTC or FTTN (VDSL)
Check for any bridge taps on your telephone line
Replace FTTC internet telephone sockets
Remove star wiring or hills home hub multiple connections
Run a TDR test between your wall socket to NBN network
Replace your telephone cable between socket and the street.

Apartments
Test your NBN service from the wall plate in apartment.
Identify the fault between your apartment, the IDF on your floor and MDF in basement.
Replace or install new fibre, telephone, HFC cable.
Repair or re-terminate bad connection points creating bridge taps.

Conduits
Identify the break underground using sonar cable identifer.
Dig up the faulty location to expose conduit.
Dig a new pathway and NBN conduit or provide a spot fix & reinstate.

We are committed to delivering an exceptional customer experience, and our Gold Coast team of NBN specialists is fully licensed, experienced, and skilled in all telco technologies for internet, phone, data and wifi.

At the end of your service, Mr Telco will provide a comprehensive fault report and speed test results in an instant PDF format upon request.