Question
Brad Silver Gold Coast Internet Issues! Can your techs assist?
Name: Brad Silver
Location: Gold Coast
My name is Brad Silver we are currently renting a house in Runaway Bay on the Gold Coast, our wifi internet connection seems to be dropping out and unsure if its an actual wifi issue or a problem with our internet company, how do you recommend we repair.
Thanks
Bradley Silver
Answer
G'day Brad we would perform a wifi site survey
Name: Mr Telco
Location: Australia Wide
In order to identify either being an internet fault or an internal wifi problem, our technician would need to attend and utilise a wifi meter, we have a couple of specialist apps we can use to interpret the wifi signal or any interference.
Perhaps changing the wifi channel on the modem, we can also log into your router log file to identify whether drop outs are occuring on the Provider side. If you need any assistance Brad use the link below to make a booking and one of our ACMA registered techs will phone you to schedule a time.
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